Arena Recalls Two Snorkels From Snorkel II Line In Precautionary Measure

arenarecallSwimSnorkelProII
Photo Courtesy: Arena

Arena has recalled products from their Snorkel II line as a precaution after a small piece of excess material from inside the tube of a Swim Snorkel Pro II became detached.

While no harm was done, the company has taken immediate action and also discovered a potential issue with the black mouthpieces of the Swim Snorkel II.

The snorkels in question are the Swim Snorkel Pro II (001969) and Swim Snorkel II (001970) and the company has asked that people immediately stop using it if they find it to be defective.

Renzo Casavecchia, Arena quality assurance manager, said:

“The incidence of the defects appears to be extremely low. Nonetheless, as a precautionary measure to prevent any potential health risk, we decided to inform our consumers and replace the affected products. We sincerely regret this incident; at arena consumer safety is a top priority, so we are taking all necessary steps to prevent any potential risk.”

The full press release reads: 

ARENA RECALLS SWIM SNORKEL II PRODUCTS

arena is recalling two products from the Swim Snorkel II line: Swim Snorkel II (product code 001970) and Swim Snorkel Pro II (product code 001969).

 Recently a customer reported the detachment of a small piece of excess material from inside the tube of a Swim Snorkel Pro II (001969). The incident did not cause any harm, but we took immediate action and also discovered a potential issue with black mouthpieces of the Swim Snorkel II (001970).

“The incidence of the defects appears to be extremely low. Nonetheless, as a precautionary measure to prevent any potential health risk, we decided to inform our consumers and replace the affected products. We sincerely regret this incident; at arena consumer safety is a top priority, so we are taking all necessary steps to prevent any potential risk. – said  Renzo Casavecchia, QHSE & CSR Manager”

Consumers are asked to check if their snorkel is defective, and if so, stop using it immediately. 

To check if your snorkel is defective and get a a free replacement of the affected parts, please visit: https://replacement.arenawaterinstinct.com

For further information or questions, please send an email to one of the following addresses:  customerserviceUSA@arenawaterinstinct.com (if you are living in USA) / help@arenawaterinstinct.com (if you are living elsewhere)

 

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